The challenges of call centers

Call centers are faced with various problems in order to properly manage the entry and reliability of the data collected.

The benefits of the proposed call center solutions
Productivity :
  • Reduce the time to enter customer information
  • Reduce the time/call ratio
  • Increase the number of calls handled
  • Quality :
  • Validation of customer contact information upon entry
  • Structured and high-quality database
  • Obtaining a 360° vision thanks to standardized and homogeneous data
  • The preferred call center solutions
     
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    Title / Last name / First name
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    Postal address
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    Email
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    Telephone
     

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