Assisted input and standardization of postal addresses
RNVP processing on your address databases
Identification of movers and acquisition of new addresses
Autocompletion and validation of French and international postal addresses entered on your collection channels (cash register software, website, CRM/ERP…)
By providing suggestions with each keystroke, the CAP ADDRESS modules simplify the customer journey by reducing the time it takes to enter a postal address by approximately 60% to 80%, while ensuring the quality of the provided addresses (7,3% of erroneous addresses avoided).
Single line address input assistance
Assisted entry for postal addresses on multiple fields
Interactive RNVP, verification, and normalization of addresses
Correct and standardize your existing postal address databases to comply with current postal standards
To ensure optimal results, our curative software strictly follows the steps of an RNVP:
Identify each element of the address to position it in the corresponding field
Remove all punctuation marks, capitalize address lines…
Compare the address with international geographical reference data
Identification of individuals who have moved and acquisition of their new address.
12% of the French population moves each year. To stay in touch with your customers and avoid a high rate of Undeliverable/Not at Addressed Items, during your campaigns, Capency suggests identifying the contacts affected by this change of addresses in your databases.
Detection of individuals who have moved (identifiable through the expired mail forwarding contract with La Poste) to clean your databases and avoid Undeliverable/Not at Addressed Items (PND/NPAI).
Identification of addresses for individuals who have moved and acquisition of their new address to maintain the connection with these contacts.
